You Have Questions? We Have Answers!

If you’ve been considering adding a solar system to your home, do you even know if it’s a real option for you? It’s a big step to a greener future! At Green Star Solar Solutions, we will help you evaluate your home to be sure that going solar will be the right decision for you. Below are a few common questions that our customers ask!

Costs & Incentives

  • It’s important that your system gets added to your policy along with the home. If the system and the roof gets damaged by a weather event, then you would make a claim on your home insurance policy. Panasonic panels offer Hail Safety Impact Velocity covering 1 inch hail stones at 52 miles per hour. This means that your solar system could be safer than your roof!

  • We recommend doing installations on roofs that are less than 10 years old. We also recommend adding the solar system to your home insurance policy once the installation has begun. If a new roof is needed, then the uninstall and re-install of the solar system will be covered by your home policy in the event of weather damage. The price increase to home insurance is negligible to add a solar electrical system.

    When an uninstall and re-install is needed, the roofers should NOT be un-installing your solar electrical system. Green Star Solar Solutions will handle that for you.

    An unintended benefit of installing solar panels is that the panels will shade the roof, keeping the house cooler, and also extend the life of your roof shingles.

  • As solar systems are attached to the home they therefore stay with the home in most cases. If you received a rebate, the utility company will dictate that the system stays in their service territory.

  • Rebates will depend on the electric utility that services your area. You can learn more about rebates from Austin Energy in Austin by visiting their websites. You can learn more about incentives in your area at the Database of State Incentives for Renewables & Efficiency (DSIRE) website. Tax credits are taken off of the “net cost” of your system which is the post-rebate cost.

  • Yes, we strive to present the best financing package in the market as well as an honest assessment of how financing can impact your return on investment.

  • Your system will immediately increase the value of your property upon installation and can also be exempt from property tax. After your system “saves” for itself, your system electricity will be free for years and years to come. A customized, site-specific proposal will be provided to you at no cost. Due to the importance of this investment, an at-home presentation is highly recommended.

    Going solar is a long-term investment. We provide competitively priced systems with the highest level of quality. Signing incentives are available. In addition to competitive pricing, our focus is on customer service and communication!

Installation & Operation

  • Solar panels absorb the greatest amount of solar energy when they are in direct sunlight, but they continue to capture indirect sunlight when it’s overcast or raining. Rain can provide an unexpected benefit by rinsing debris off of the panels, which allows them to perform at their best.

  • With your new solar electrical system, you will be provided an online monitoring platform that can be operated on your computer or mobile device. The platform allows you to see how your system is producing in real time, has panel level access and can be setup to provide automatic messages and alerts. Inverter platforms also can track your consumption allowing you to identify troubling energy appliance issues i.e., A/C that is using to more power than it should.

  • A Green Star Solar electrical system installation will typically finish within a week. Care is taken at every step of the way because this is a big investment for our customers. Because of this, no corners are cut to ensure a quality job all around. We provide you with full details and schedules of your installation plan.

  • We provide the highest rated equipment with the lowest failure rates on the market from our trusted supply partners: Panasonic, Enphase, Solar Edge and Solar Royal. Customers can also use their preferred brand(s) if they choose.

  • We do NOT recommend that a home owner install a solar electrical system themselves due to many factors including safety concerns and obtaining permits, many of which REQUIRE having a licensed installer with a Texas electrical contractor license.

  • Our team has done 100’s of installations. Green Star Solar Solutions is an Insured and Licensed Company, TECL #28902. We will do the ‘heavy lifting’ of the process by handling the approvals, permits and other administrative aspects. You as a customer can get involved in this process in more detail, but that is not required. You can sit back and watch as we provide you a state-of-the-art solar electrical system.

Solar Electrical Systems

  • Solar PV panels can expect to have a working lifespan of 40 to 50 years. Solar panel degradation does occur and is 0.36% yearly on average for newer technology panels. This means that after 25 years, the solar PV panels will be producing 91% as much electricity as they did when they were first installed. The output warranty is at 80% productions at 25 years for most brands. You can learn more at the website.

    Real-life tests in Switzerland showed positive results. The LEE-TISO testing centre for photovoltaic components installed Europe’s first grid-connected PV plant back in 1982. They had the opportunity to inspect it 20 years later in 2002. The results showed an decrease of around 11% (only 0.5% per year) against the initial output rate.

    Warranties on our equipment are as follows:

    • Solar PV panels – 25 years
    • ‘Solar Edge’ Optimizers – 25 years
    • ‘Solar Edge’ Inverters – 12 years (this can be extended to 25 years)
    • Workmanship – 10 years
  • Yes, many people power their remote homes completely with solar energy in a standalone solar electrical system. This will depend on the amount of solar PV panels that can be installed on the roof and the energy needs for the household.

    People often choose a utility grid connected solar electrical system in which they can actually credit excess generated energy to the utility during the day and buy back at night. Whatever energy needs you may have, day or night, they can easily come from the grid, but a very significant reduction will come from your PV system.

  • You can check the orientation of your roof using a compass or mapping App on most smart phones. You can also you use Google Earth to get a view of your roof from above. If you don’t have access to a compass, note where the sun is located on your property at midday – that will be your south location. We ensure your system is designed for optimal production. Your final design will meet your approval.

  • Over 95% of houses in Texas are suited to use solar photovoltaic (PV) panels. Ideally one or more of your roofs will point close to south. South is where the sun is at midday. We do provide tilt-up panels to compensate for areas of a roof that may not naturally get the ideal amount of sun. Part of our FREE ESTIMATE includes a breakdown of what parts of your roof would be best suited for solar PV panels.

Do You Need a Solar or EV Charger Install? – Call Us Today!

Contact Us

Whether you’re just getting started with Solar and looking for more information or want to set up a hassle-free solar consultation, we’re here to help! In order to do an estimate for your home for cost and savings, we need the following information. Cheers to taking the first step towards a greener future!

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